We're socially distanced doing remote work, yet nearer to each other through smart devices, embedded sensors, and IoT systems. We feel secure behind the displays, yet an immense amount of information is continuously collected from us. A good understanding of challenges is being carried by 2020, which will determine technology breakthroughs in 2021. Firms will digitize using IT outsourcing, RPA, electronic twins, and behave more environmentally accountable in the procedure.
How? Read below.
Sustainability has been on top of everybody's lips in the previous years.
But with the gigantic online movement, it gets much more popular and discussed. There is already a mix of electronic transformation and sustainability, as they reinforce each other. However, becoming environmentally friendly suggests investments, choosing the supply chain more attentively, rethinking goods, and generally looking over the budget that you wish to allocate for this shift. By definition, electronic transformation leads to decreasing costs, carbon footprint, waste, and emissions. Every automated procedure supported by the Internet of Things, artificial intelligence, or machine learning may fall down operational costs.
They could increase energy efficiency by collecting data with smart sensors; embedded IoT can track existing networks.
The circular economy may also profit from the electronic transformation going on today, as recycling and reuse of resources could be encouraged by creating a more sustainable cycle with technology support.
The value of RPA
Among the most impactful tech transformations is unquestionably Robotic Process Automation (RPA). These tools free individuals from performing exhausting, repetitive work, accelerate business processes and leave room for much more easygoing progress. Its potential is enormous in many businesses by merely relying on predefined scripts of how to function. Adding AI capabilities could hugely expand what RPA can do by creating ways to learn and adapt to exceptions. Just imagine an immense number of information obtained through documents that now require human analysis may be scanned and introduced by systems that will no longer need social assistance.
Additionally, small systems can distinguish objects and react to external stimuli based on specific situations that they recognize.
Companies like Samsung, Microsoft, or Uber are using robots to ensure safety in their outdoor spaces. These are outdoor machines that have 24/7 freedom, including recharging by themselves.
Embedded sensors in physical objects can collect data that are then processed and visualized and can create digital representations of these objects - a digital twin. According to Gartner's definition, a procedure, organization, individual or other abstraction may have a digital twin. The data collected by several digital twins can provide a valuable summary of a town's intricate activity, for example. This helps considerably in reducing costs in the supply chain management and production. All collected data is examined later for insights about errors, malfunctions, and other issues in the processes. This can improve efficiency in addition to driving better-informed decisions. A Gartner report also predicts that "by 2021 half of the big industrial companies use digital twins, leading to these organizations gaining a 10% increase of effectiveness."
B2B, B2C, D2C
Going online has opened the gates to new methods of getting closer to the consumer. The traditional ones won't disappear, but the steps diversify.
Being in control over their brand, marketing strategies, sales, and most significantly, collecting data from customers has helped brands become more successful in responding to client needs.
This is the main reason many of them need to construct their mobile programs. This new procedure is called D2C - moving direct to customers. It unloads the brands of different processes that indicated collaborating with other platforms. Typically, this station's direct data has helped create a customized experience for individuals and resulted in more outstanding sales and a closer relationship with the consumers. It sounds like D2C is here to remain.
The electronic transformation is the bridge between consumers and businesses. As Deloitte says, "today's electronic tools and platforms can enable brands to develop their direct-to-consumer stations a lot more quickly and cost-effectively."
Old school appliance for the new era
You must've had a flip phone back in the days that now would make you the oldest human in the room. Or maybe not. Guess who is back? Yes, the flip phone. In a lighter, enhanced version. Since we are always connected to some device, and our everyday life means continuous connectivity, people search for hybrid devices with multiple functions. The Samsung Galaxy Fold two, for instance, is a phone, tablet and is easy to carry around. And since the elements are being enhanced, like more robust displays, even if we are referring to folding them, 2021 is very likely to bring more devices that match our requirement to decrease the number of technology devices we carry around. No matter these predictions, we should still keep our minds open to the unexpected. Because if there is something we heard from 2020, is that doubt is truly the only constant.