The Basement Doctor: An Honest Review For Homeowners

Basements can be a nightmare to maintain. Almost all homeowners with basements will deal with issues like cracks of leaks at some point. Major issues related to foundations can be particularly concerning, as they could be a sign that your home is structurally failing. Many of us will put off getting repairs done because of horror stories regarding the eye-watering costs. But at some point, you need to get these issues looked at (if you don’t want your home to flood or collapse!).The question is: who do you hire to inspect and fix your basement?

Finding a decent and affordable basement repair service isn’t easy. There are a lot of services out there, but not all of them are trustworthy or reliable - treating problems with temporary ‘band aid’ fixes rather than addressing underlying problems, or charging lots of hidden fees.

You might be tempted to go with a large reputable nationwide company for peace of mind. But experienced, dependable and affordable local companies do exist. One example of this is The Basement Doctor - a Central Ohio company specializing in basement waterproofing, foundation repair and crawl space repair. They’ve amassed some pretty positive online customer reviews and also seem to have won a few noble awards over the years. But is this foundation repair company really all it’s cracked (pun intended) up to be? It’s time to carry out a full inspection of The Basement Doctor.

What basement issues does The Basement Doctor deal with?

There’s a whole range of things that can go wrong with a basement from cracks to wood rot. The Basement Doctor seems to offer a pretty comprehensive list of service options for homeowners.

A big speciality of theirs is basement waterproofing. They can help to identify leaks and find long-term solutions to prevent future flooding. This can include installing drainage solutions like sump pumps or exploring waterproof coatings. They’re also able to recommend solutions for humidity issues.

For those facing more serious foundation issues, The Basement Doctor can also come to the rescue. They’re able to tackle problems like settling, cracks and bowing walls with solid solutions like piers and beams as evident by case studies on their site. 

What about crawl spaces? The Basement Doctor can also treat issues here too such as water damage and mold growth. Case studies show that they’ve done a lot of crawl space encapsulation work. They’re also able to install insulation to deal with issues like cold drafts.

Other services listed on their site include mains waterline repairs, basement window replacement and dehumidification.

Is The Basement Doctor a truly reliable company?

The Basement Doctor does seem to be a very reliable company. They’ve been in business since 1987, so they’ve got oodles of experience and are clearly doing something right to still be in operation all these years on. 

They get a lot of positive reviews, and these seem to be spread out over the years, showing consistency. Many of these customers praise the quality of their work and the photos posted with the reviews show clear evidence of this.

There very few complaints regarding their professionalism. In fact, most reviewers agree that they are polite, punctual and that they are good at clearing up after themselves. They also get a lot of compliments for how knowledgeable they are - diagnosing issues and explaining exactly what is wrong to customers in layman’s terms.

However, perhaps one of the biggest indicators of how dependable they truly are is their impressive warranty. It’s a transferable lifetime warranty, which means a) if problems return at any point in the future, you’re protected, and b) if you sell your home, the new owner will still be covered. This is a strong sign of a company that believes in the lasting quality of their work - companies that offer temporary solutions wouldn’t dare offer such a warranty. 

How much can I expect to pay when using The Basement Doctor?

The Basement Doctor provides personalized quotes like most basement repair companies, making it hard to truly assess their rates against rival companies. But they do seem to be a company committed to making their service accessible to all.

A noticeable perk that they offer is free no obligation inspections. Whereas some companies charge you simply to look at your basement, The Basement Doctor will assess the conditions of your basement or crawl space in detail and then give you advice on what repairs may be needed, all without you having to pay anything. This is very useful if you’re not entirely sure if you want to (or have the budget to) commit to any repairs right now.

You can also get access to financing through The Basement Doctor via their lender partners. They strive to offer options for all credit levels and also mention that low monthly payment options and zero interest plans may be possible. This could be useful for homeowners that don’t want to be struggling to pay off repairs. 

Does The Basement Doctor cover my local area?

Unfortunately, The Basement Doctor is not a nationwide company. They do take on jobs almost across the entirety of Ohio, but that’s the limits of their service.

They are a locally-run business, which definitely has its benefits - they know the region and its most common issues. They seem to be community driven and give back to various local causes. For homeowners in Ohio, they’re definitely one of the top regional companies you can choose.

Verdict: is The Basement Doctor the right company for me?

The Basement Doctor is an excellent choice if you are looking for an affordable and reliable company in Ohio to waterproof your basement, fix your foundations or encapsulate your crawl space. They’re a company that provides long-term fixes as their warranty proves, and they offer free inspections and flexible financing to help those in need of budget basement repairs. Case studies and reviews with photographs provide clear evidence of the work they’ve done and the fact that they can do it well. All in all, there are a lot of fantastic reasons to choose The Basement Doctor. 

Here are some other articles related to your search:

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• The Appeal of Wood Heat in Upscale Homes
• The Hidden Dangers of Mould: Understanding, Preventing, and Removing It